Privacy Policy

Last Updated: 8/21/2026

Thank you for visiting M&A Dental Co. (DBA: Revive Dental Co.) (“we,” “us,” “our”). We are committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information that you provide through our WordPress website hosted on WPEngine. By using our website, you agree to the terms of this Privacy Policy.

1. No Collection of Protected Health Information (PHI)

Our website is not intended for the collection, transmission, or storage of Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).

Do Not Submit Sensitive Medical Information:

Please do not include detailed health or treatment information in contact forms, chat messages, or other communications through our site. If you need to discuss private medical details, contact us by phone or visit our office so we can ensure proper privacy and compliance measures.

No HIPAA Compliance:

We do not maintain the administrative, physical, or technical safeguards required for HIPAA compliance. Any information voluntarily submitted that could be considered PHI is done at your own risk, and we disclaim responsibility or liability for such submissions.

2. Information We Collect

2.1 Personal Information You Provide

Contact Details: Name, email address, phone number, and other details you provide when filling out website forms or using our WordPress chat widget.

Other Information: If you provide additional details (e.g., reason for contact), please ensure it does not include sensitive health data.

2.2 Automatically Collected Information

IP Address & Device Details: Non-personal information such as your IP address, browser type, operating system, and pages visited.

Cookies & Similar Technologies: We use cookies, pixels, and analytics tools (such as Google Analytics) to understand how you use our website and to improve functionality.

2.3 Call Tracking

Website Phone Numbers: We may use dynamic phone tracking to understand which web pages drive incoming calls, helping us measure and improve site performance.

3. Session Replay & Analytics

Session Replay Tools (e.g., Posthog):

We use session replay tools to record anonymous interactions with our website (e.g., mouse clicks, scrolling) to better understand user behavior and improve usability. These recordings do not intentionally capture sensitive data like passwords or payment details.

Analytics (e.g., Google Analytics):

We use analytics platforms to gather data on how visitors interact with our site, such as pages visited and actions taken. This helps us enhance site performance and user experience.

4. Information Usage

We may use the collected information to:

Respond to Inquiries: Schedule or confirm appointments, answer questions, or provide requested information about our dental services (in a non-PHI context).

Send Updates & Promotions: If you opt in, we may send newsletters, promotions, or offers. You can unsubscribe at any time.

Analyze Website Performance: Improve site performance using data from analytics and session replay tools.

Text Messaging Exclusion:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties, except for necessary service providers supporting our SMS system.

4.0 SMS/Text Message Program

M&A Dental Co. (DBA: Revive Dental Co.) offers an SMS text messaging program for patients and prospective patients.

How to opt in: You may opt in to receive text messages by submitting the contact form at https://revivedental.co/contact-us/ and selecting the applicable consent checkbox. The form contains two separate, optional consent checkboxes: one for non-marketing messages and one for marketing messages. Neither checkbox is pre-checked, neither is required to submit the form, and consent is not a condition of receiving any service from M&A Dental Co. (DBA: Revive Dental Co.). You may also opt in by providing verbal or written consent at our office.

Message types: Non-marketing messages include appointment confirmations, appointment reminders, reschedule notifications, and responses to your inquiries. Marketing messages include special offers, discounts, and practice updates. Marketing and non-marketing messages require separate consent, and we send messages only in accordance with the consent you have given.

Sending number: Text messages from our SMS program are sent from (331) 314-8836.

Message frequency: Message frequency varies based on your interactions with our practice.

Cost: Message and data rates may apply.

Opt-out: Reply STOP to any message to unsubscribe. Reply HELP for assistance.

4.1 SMS Consent and Data Usage

We respect your privacy when participating in SMS communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 SMS Opt-Out and Rejoin Instructions

You may opt out of SMS communications at any time by texting STOP, QUIT, END, CANCEL, REVOKE, OPT OUT, or UNSUBSCRIBE to (331) 314-8836, or by replying to any message you receive from us. After you send STOP, we will send you one message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us.

If you want to rejoin, reply START to (331) 314-8836, submit the contact form at https://revivedental.co/contact-us/ again, or contact our office directly.

For help with the messaging program, reply HELP to (331) 314-8836 or contact us at revivedentalco@gmail.com or 630-332-5087.

5. Third-Party Services & Hosting

Our WordPress website utilizes several trusted service providers:

WPEngine (Hosting Provider):

Our website is hosted by WPEngine, which may collect server logs (e.g., IP addresses, timestamps) for performance, security, or diagnostic purposes.

See WPEngine Privacy Policy.

WordPress (Content Management System):

Our site is built on WordPress, which may utilize plugins and cookies to enhance functionality. Each plugin provider maintains its own privacy policy.

Learn more at WordPress.org Privacy Policy.

Google Analytics:

Used to analyze website traffic and visitor behavior.

See Google’s Privacy & Terms.

Posthog:

Used for session replay and user interaction analytics.

See Posthog’s Privacy Policy.

GoHighLevel:

Some forms or chat widgets on our website are powered by GoHighLevel, which also supports the delivery of our SMS messaging program as a service provider.

Learn more at GoHighLevel’s Privacy Policy.

These third-party providers operate under their own privacy policies and process data according to their internal practices.

6. Data Sharing & Disclosure

We do not sell or rent your personal information. Data may only be shared in the following cases:

Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, email, and SMS delivery).

Legal Requirements: When required by law, subpoena, or court order.

Business Transfers: In the event of a merger, acquisition, or sale of company assets.

SMS Data Exclusion: Text messaging originator opt-in data and consent are excluded from all of the categories above and will not be shared with any third parties, except for aggregators and providers of the text message services required to operate the program.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe your child has submitted personal data without parental consent, please contact us so we can delete it.

8. Security Measures

We take commercially reasonable steps to protect the non-medical personal information submitted through our site.

However, no online platform or electronic system is 100% secure. Submitting sensitive data online (which we discourage) is done at your own risk.

9. Your Choices

Opt-Out of Communications: You can unsubscribe from marketing emails or SMS messages anytime by following the unsubscribe instructions.

Manage Cookies: Most browsers allow you to block or delete cookies. Disabling them may affect site functionality.

Do Not Submit PHI: Please refrain from sharing any medical or treatment information through our site.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.

The “Last Updated” date above reflects the most recent version. Continued use of our website after updates indicates acceptance of the revised terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

M&A Dental Co. (DBA: Revive Dental Co.)

1600 W 16th St, Unit 19, Oak Brook, IL 60523

630-332-5087

revivedentalco@gmail.com

We value your trust and will make every effort to address inquiries promptly.

Disclaimer:

This Privacy Policy is for informational purposes only and does not constitute legal advice.

For compliance guidance under regulations such as HIPAA, GDPR, or CCPA, please consult a qualified attorney or privacy professional.